Privacy Policy for Toldcustom Plumbing Visitors

Last updated: October 2026

This policy describes how Toldcustom Plumbing ("we", "us") handles information when you browse toldcustom.living, call the phone number shown on the site, or send in a form. It is a general template and is not legal advice.

What We Gather From You

Some details come straight from you. If you fill in a form or phone in, we may note your name, phone number, email address, location, and a short description of your plumbing problem.

Other details are collected automatically as you use the site. These may include your IP address, browser type, device type, the pages you open, and the date and time of your visit. Calls to the number on this site may be tracked, and sometimes recorded, for quality checks and billing.

Why We Use It

We use your information to:

• Match you with an independent plumbing provider who serves your area
• Hand your request details to that provider so they can reach out to you
• Answer your questions and messages
• See how the site and its phone lines are being used
• Make the site and the service better
• Follow the law and guard against fraud or misuse

Who Receives It

Toldcustom Plumbing is a referral service. When you ask for help, we pass your contact details and request information to one or more independent providers or marketing partners, so they can get in touch about your request. These providers are separate businesses, and each has its own privacy practices.

We may also share information with companies that help us run the site and phone systems, such as hosting, analytics and call-tracking vendors. We may release information when the law requires it or when we need to protect our rights.

We do not sell your personal information for money. Some laws, though, count sharing with marketing partners as a "sale" or a "share." Where those laws apply to you, you may be able to opt out.

Cookies and Analytics

The site may use cookies and similar tools to learn how visitors move around it. Your browser settings let you control cookies. If you turn them off, some parts of the site may not work as expected.

Your Choices and Rights

Depending on where you live, you may be able to ask to see, correct or delete your personal information, or to opt out of certain sharing. To make a request, email contact@toldcustom.living. We may need to confirm who you are before acting on it.

Security and How Long We Keep Data

We take reasonable steps to protect your information. Still, no way of sending or storing data is completely secure. We keep information only as long as we need it for the reasons above, or as long as the law requires.

Children

This site is not meant for children under 13. We do not knowingly collect personal information from them.

Updates to This Policy

We may revise this policy now and then. The date at the top shows when it last changed.

Questions

If you have questions about this policy, email contact@toldcustom.living.